Footje LLC

Last Updated: June 2026

Welcome to Footje.com. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our platform.

1. Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received and verified.

Processing times may vary depending on:

• Product availability
• Supplier processing times
• Marketplace vendor processing
• Seasonal demand
• Public holidays

Customers will receive an order confirmation email after a successful purchase.

2. Shipping Destinations

Footje.com ships to customers worldwide where permitted by law and carrier availability.

Available shipping destinations may vary depending on:

• Product type
• Supplier location
• Vendor location
• Shipping carrier restrictions

Certain products may not be available for shipment to specific countries.

3. Estimated Delivery Times

Estimated delivery times are provided for guidance only.

Typical delivery estimates:

Actual delivery times may vary due to customs clearance, local postal services, weather conditions, or carrier delays.

4. Marketplace Orders

Footje.com operates as both an e-commerce store and a multi-vendor marketplace.

Products sold by independent marketplace vendors may:

• Ship separately
• Have different delivery times
• Use different shipping carriers

Vendor-specific shipping information may be displayed on product pages where applicable.

5. Shipping Costs

Shipping costs are calculated during checkout based on:

• Product weight
• Destination
• Shipping method
• Supplier or vendor location

Free shipping promotions may be offered on selected products or during promotional periods.

6. Customs, Duties, and Taxes

International orders may be subject to:

• Import duties
• Customs fees
• VAT or GST
• Local taxes

These charges are the responsibility of the customer unless otherwise stated.

Footje LLC is not responsible for additional customs charges imposed by local authorities.

7. Tracking Information

When available, tracking information will be provided by email once the order has been shipped.

Customers can track their shipment using the tracking number provided by the carrier.

Please allow several days for tracking information to become active after shipment.

8. Delayed or Lost Shipments

While we work with reliable shipping partners, delays can occasionally occur.

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate the shipment with the carrier or supplier.

Footje LLC is not responsible for delays caused by:

• Customs inspections
• Weather events
• Carrier disruptions
• Incorrect customer information

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

• Additional shipping charges may apply
• Delivery delays may occur
• Orders may be returned to sender

Footje LLC cannot guarantee replacement or refund for orders shipped to incorrectly provided addresses.

10. Contact Information

For shipping-related questions, please contact:

Footje LLC
Website: Footje.com
Email: support@footje.com
WhatsApp: +31 6 1777 7699

We are committed to providing reliable service and keeping customers informed throughout the shipping process.